Semco Stone Terms & Policies
Discrepancies/damage must be reported within 5 business days of delivery.
Special order or non-stock material - 50% non-refundable deposit prior to material being fabricated - NO RETURNS.
Please call for Freight rate.
Please Note: Additional freight charge on specified products as noted on price sheet.
Products can be mixed to obtain full load price discounts.
Pallet covers $2.00 each.
Terms: Net 30 days on approved credit. Service charges accrue at the rate of 1.5% per month (18% APR) on all invoices not paid by due date. Accounts 60 days or more past due are subject to COD only terms and/or suspension of delivery.
Accepted Payment Options: Cash, check, money order, American Express/Discover/MasterCard/Visa, or Check by Fax (please call for more details).
Restocking Fee: 20% restocking fee plus freight on all returned items. No returns after 30 days. No partial pallets accepted.
BP Building Products Retaining Wall Restocking Fee: 40% restocking fee on all returned items. No returns after 30 days. No partial pallets accepted.
Warranty Policy: All products with warranties such as Atlantic Tidal Wave Pumps must be returned with a copy of the original invoice.
Jobsite delivery charge of $60.00 includes 1 hour for forklift & driver, each additional 1/2 hour is $60.00.
Prices are subject to change without notice.
Load Changes: Cut off at 2:00 p.m. the day before shipment.
Products shipped in full pallet quantities only.
Stone products are a natural product and subject to the natural variances in color, size and quantity.
Accounts without copies of proper tax exemption certificates on file will be assessed applicable taxes.
Prices do not include templates, patterns or engineering unless otherwise indicated.
No discounts on trucking or palletizing.
Due to the fluctuations of fuel prices, loads are subject to fuel surcharges.
Semco Building Stone and Landscape Stone are natural stone products. Semco uses state-of-the-art technology to extract the stone in its natural state as safely as possible. However, products may contain cracks, pits, or other imperfections as a result of the quarrying process. The beauty of natural stone products resides in its unique characteristics. As a result, color, texture, size and bed-face variations will occur and may vary from samples provided to the customer and from shipment to shipment. Photographs, print material and items viewed on the Internet may be, in some measure, different from the stone you actually receive. All products are provided to you "AS IS" without warranty of any kind.